Important Contact Number and Services

Knowing the right number to call can save time and can help you get assistance quickly.

ALL LIFE THREATENING EMERGENCIES (Police, Fire, Ambulance) call 000

EmergencyWA

Find information about fires, floods, storms, earthquakes, tsunamis, hazardous material incidents and traffic crashes.
Website: https://www.emergency.wa.gov.au/
Call 000 in a life threatening emergency

SES Emergency assistance

Phone: 132 500
Hearing and speech Impaired assistance
Internet Relay – ask for Triple Zero (000) | Captioned Relay – ask for Triple Zero (000) | SMS Relay – text 0423 677 767 and include 000 in your first message | Ordinary phone – dial 1800 555 727 and ask for Triple Zero (000) | TTY – dial 106

Department of Fire & Emergency Services

Emergency Information Line: 13DFES / 13 33 37
Website: www.dfes.wa.gov.au
Social Media: https://www.facebook.com/dfeswa and http://www.twitter.com/dfeswa.
DFES Alerts and Warnings 1300 657 209
Total Fire Ban Information Line: 1800 709 355

Local Police Assistance

Non-Life Threatening/Non Emergency Phone: 131 444
Website: www.police.wa.gov.au

Full details of National Relay Service is available via https://www.infrastructure.gov.au/media-technology-communications/phone/services-people-with-disability/accesshub/national-relay-service/features/call-numbers

Information and alerts

Fire Danger Ratings and Fire Notices
Published on the City's Facebook and DFES Emergency WA website.
Water Corporation 13 13 75
Western Power Emergencies 13 13 51
Gas Leak 13 13 52
Dial before you Dig 1100
Crime Stoppers 1800 333 000
ABC News
Local Radio: ABC 720 (and in larger emergency situations ABC 24 TV). Alerts and warnings from official sources are also published on ABC Emergency’s website
Bureau of Meteorology
Provides access to weather forecasts, severe weather warnings, weather monitoring and advice.
BOM 1300 659 210
Parks & Wildlife
Service at the Department of Biodiversity, Conservation and Attractions is responsible for managing fire in state forests, parks and nature reserves through prescribed burning and responding to bushfires.
Parks and Wildlife provide updates via Facebook and Twitter
Parks & Wildlife Perth Hills Contact 9290 6100

Total Fire Ban Declared - Monday 23 December 2024