Community Services Directory

Remember to reach out to friends and family and contact us if you’re looking to find event or activities locally to engage with. 

HEALTH

• Health Direct
  Phone: 1800 022 222
  If you have a health concern and you’re not sure what to do call us now to speak with a registered nurse. You’ll get fast and expert advice about any health issue which will help you make an informed decision about how to manage it.

• Cancer Council WA – Hills Regional Office
  Phone: (08) 9382 9358 or 0433 874 390 | Website:   www.cancerwa.asn.au
  Location: 1/42 Victoria Street MIDLAND WA  6056 
  Provides information and support services for people affected by cancer. 

• Mooditj Marmum Book for Aboriginal Services

  A dedicated directory of services available for Aboriginal men across a broad range of health and wellbeing areas including crisis services, relationships, fathering, eating right, being active, weight control, alcohol and drug use, preventable diseases, suicide prevention, legal and financial support and domestic violence. It encourages cultural pride, men actively taking control over their physical, mental and emotional health and wellbeing, and the importance of indigenous men providing support for each other and their community.
  Provided by Government of WA - Department of Health Aboriginal Health 
  © The Mooditj Marmun Book is copyright of MAN 33 Moore St, East Perth 6004

  View publication

   

MENTAL HEALTH

• Lifeline

  Phone: 13 11 14 | 0477 13 11 14 (text) | Website: lifeline.org.au
  24-hour crisis support line via phone, text or online chat.

• Beyond Blue
  Phone: 1300 224 636 | Website: beyondblue.org.au
  provides a 24/7 helpline to listen, provide information and advice, and point you in the right direction so you can seek further support. They also provide online chat seven days a week, an email service and community forums.
  
  
• Suicide Call Back Service
  Phone: 1300 659 467
  If you or someone you know is thinking about suicide, this service offers free professional 24/7 telephone counselling support and online counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.
  
  
• SANE Australia
  Website: sane.org
  Provides online forums for people with lived experience of complex mental health issues, as well as their family, friends and carers.
  
  
• QLife
  Phone: 1800 184 527  | Website: qlife.org.au
  Provides anonymous and free LGBTI peer support and referral.
  
  
• Butterfly Foundation
  Phone: 1800 334 673 | butterfly.org.au
  Provides support for eating disorders and body image issues. They also provide an online chat service.
  
  
• MAITRI Mental Health Service (Multicultural Services Centre of WA)

  Phone: (08) 9328 2699 | mscwa.com.au
  MAITRI provides mental health assessment, treatment and management, counselling, psycho-education and psychosocial intervention for people from culturally and linguistically diverse backgrounds. 

• Samaritans WA
  Phone: 135 247
  Talk through what’s getting to you – big or small. No judgment. No pressure. There for anyone who needs someone. You don’t have to be suicidal to call.

• 13YARN
  Phone: 13 92 76 | Website: 13yarn.org.au
  Aboriginal & Torres Strait Islander crisis support line for people feeling overwhelmed or having difficulty coping.
  
  
• Australian Defence Force - All Hours Support Line (ASL) - 24 hours, 7 days
  The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24 hours a day, seven days a week. The ASL is designed as a triage line, which simply means that it is there to help you access ADF or civilian mental health services more easily. Services that you can access include psychology, medical, social work, and chaplain services. Telephone (all areas): 1800 628 036

• The Grief Centre of WA
  Provides understanding, support and pathways to wellbeing for people living with grief. The Centre works to ease the heartache of any type of loss, and advocate to change the way grief is viewed and responded to in our world.
  Phone: 0404 658 052
  Location: 105 Banksia St, TUART HILL
  Website: Home (griefcentrewa.org.au)

FOSTER AND FAMILY CARERS

• OurSPACE WA - The Australian Childhood Foundation
  Phone: 1300 381 581  | Email:  ourspacewa@childhood.org.au
  Free state-wide counselling, therapeutic consultation and support service for Department of Communities foster and family carers who are feeling under stress or requiring some extra support.

ALCOHOL & DRUG USE

• Cyrenian House (Munda Mia Kalamunda)

  Phone: (08) 9328 9200 | Email: enquiry@cyrenianhouse.com | Website: cyrenianhouse.com
  Alcohol and other drug long-term residential treatment service for young women (with the option to bring their children 5 years and under).

• Here For You – Mental Health Commission
  1800here4u (1800 437 348) | hereforyou@mhc.wa.gov.au | Website:  mhc.wa.gov.au

  Statewide confidential, non-judgemental telephone service for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.

• Alcohol and Drug Support Line
  Phone: (08) 9442 5000 or 1800 198 024 (Country)
  Plus online chat that provides a 24/7 confidential, non-judgemental counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.
  
  
• The Drug and Alcohol Youth Service (DAYS) – Mission Australia
  Phone: (08) 9222 6300
  A free and confidential service located in East Perth which provides young people (aged 12 to 21) and their families with access to a comprehensive range of alcohol and drug service.

• Alcoholics Anonymous
  Phone: (08) 9325 3566 | Email:  aaperthwa@iinet.net.au | Website:  aa.org.au 
  Local Location: Jack Healey Centre, Mead Street, KALAMUNDA
  Postal Address: Claisebrook House 33 Moore Street EAST PERTH WA 6004
  If you think you may be drinking too much we can help – come to a meeting – any meeting, and get the help you need. 

CHILDREN, YOUTH & FAMILY

• Crisis Care
  Phone: 1800 199 008

  Crisis Care provides Western Australia's after-hours response to reported concerns for a child's safety and wellbeing and information and referrals for people experiencing crisis.

  You can contact Crisis Care if you are concerned about the wellbeing of a child, are escaping domestic violence and need help or are experiencing homelessness. 

• Kids Helpline
  Phone: 1800 551 800 or kidshelpline.com.au

  Provides a free, safe and anonymous 24/7 phone and online counselling service for 5 to 25 year olds. They also provide a dedicated phone line for parents on 1800 654 432.

• The Child and Adolescent Mental Health Service

  Phone: 1800 048 636
  Provides phone and online videocall support for children and young people who are experiencing a mental health crisis, as well as support and advice to families and carers. 

• eHeadspace

  Phone: 1800 650 890 | Website: headspace.org.au/eheadspace
  Headspace provides free online and telephone support and counselling to young people 12 - 25 and their families and friends, seven days a week from 9am to 1am Melbourne time. They also provide Group Chats and a Digital Work and Study Service to help you with advice relating to employment and education. 

• Reach out

  Website: reachout.com
  Reachout.com provides free online information, tools and tips help young people get through everyday issues to tough times – and also provides information for parents and schools to make it easier for them to help young people too.

• Young Carers Support Services & Early Intervention Support Services

  Location: 1A Sayer Street, MIDLAND WA 6056
  Phone: (08) 9427 7100 | Email: info@helpingminds.org.au
  Growing up around mental illness can have a big impact on young people. It can be confusing, scary and frustrating when a family member lives with mental-ill health. To help young people understand what’s going on around them and how best to cope with the challenges, HelpingMinds offers a variety of free support that is fun, informative, and empowering. 

• Ngala Parenting Line

  Phone: (08) 9368 9368 | 1800 111 546 (regional)
  This is a free telephone support service for parents and carers of children aged 0-18 years who live in Western Australia. In Perth, phone, 7 days a week, 8 am-8 pm.

• Men’s Line
  Phone: 1300 789 978 | Website: mensline.org.au
  MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns.

• RightByYou
  Website:  www.rightbyyou.org.au/ 
  RightByYou is designed for young people, by young people and is a web tool, an online tool created by young people, for young people, which is designed for young people in mind to have that kind of informed lens of where to go, what to do when. 

FAMILY & DOMESTIC VIOLENCE OR ASSAULT

• Starick
  Phone: (08) 9398 5039
  SAFE AT HOME: Starick’s Safe at Home program is designed to help women and children experiencing domestic or family violence to stay safely in their homes after separation from their abuser. Starick’s Safe at Home program is available to any woman living in our catchment area (all of the City of Kalamunda) who is experiencing domestic or family violence and wants to remain in her own home. This includes women with or without children. The service is free, confidential and sensitive to the needs of women.
  TRANSITIONAL HOUSING: Starick’s Housing of Women in the Community (HOWIC) program provides transitional medium to long term housing in the south-east metropolitan area for women and children who are escaping family and domestic violence and who would otherwise have difficulty securing safe, affordable housing. In partnership with Access Housing, Starick also provides transitional housing.
  For information about accessing Starick's transitional housing, contact Starick's outreach worker
  
  
• Zonta House Refuge Association
  Free call 1800 870 149 | admin@positivepathways.org.au | zontahouse.org.au/services/positive-pathways
  You can break free. POSITIVE PATHWAYS: The Positive Pathways program developed by Zonta House is a unique specialist program that provides free tailored workshops for women in the community. Each workshop is aimed at decreasing the impact and breaking the cycle of FDV by focusing on a woman’s recovery, safety, and wellbeing.
  The calendar provides informative, fun and interactive workshops in a safe and welcoming environment to women and children in the community who have experienced or are at risk of family and domestic violence. Some of the sessions include ‘Mindful Movement & Meditation’, ‘Building Self-Esteem Through Self-Compassion’, ‘Cooking Class—Nutritious Meals On A Budget’, and ‘Laughter Yoga’.
  THE APP: The Positive Pathways app is free to download on iPhone and Android, which has a women’s wellness façade but behind features a help button, and potentially lifesaving facilities, which can be activated in a crisis situation.
  
  
• Women's Domestic Violence Help Line
  Free call 1800 007 339 | (08) 9223 1188
  The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.
  
  
• Women's Domestic Violence Help Line
  Free call 1800 007 339 | (08) 9223 1188
  The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.
  
  
• Men's Domestic Violence Help Line
  Free call 1800 000 599 | (08) 9223 1199

  The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about their violent and abusive behaviours.

• Family Relationship Advice Line

  Free call: 1800 050 321
  The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance. 

• 1800RESPECT
  Free call 1800 737 732 | 1800respect.org.au
  The national domestic, family and sexual violence counselling, information and support service. Call, or reach out via the online chat on their website.
  
  
• Sexual Assault Resource Centre
  Free call 1800 199 888 | (08) 9340 1828
  SARC provides a 24-hour emergency service in metropolitan Perth. This involves medical care, a forensic examination and counselling support to people who have been sexually assaulted within the previous 14 days. SARC also provides counselling in centres across the Perth metropolitan area to people who have experienced sexual assault and sexual abuse in the past.

LEGAL, FINANCIAL AND WELFARE SUPPORT

• Legal Aid

  Phone: 1300 650 579 | Website: legalaid.wa.gov.au
  Provides information, legal advice and representation. The type and amount of help provided depends on your finances, nature of your legal problem and their resources.

• Financial Counselling – St. Vincent de Paul Society (Vinnies)

  Phone: (08) 6323 7500 | Email info@svdpwa.org.au
  This is a free and confidential service arranged by appointment only.

• Emergency Assistance - St. Vincent de Paul Society (Vinnies)

  Phone: 1300 794 054
  Are you experiencing significant difficulties in meeting living expenses such as paying bills and having sufficient food and/or feeling socially isolated? 

• Making Ends Meet – Anglicare

  Phone: 1300 114 446
  Provides financial assistance, support and education to working families who are living in private rental accommodation and experiencing significant ‘housing stress’.
  Anglicare Financial Assistance

• Government of Western Australia
  View financial help and assistance for those in need, including eligibility criteria and entitlements for ongoing and one-off payments rates and subsidies. 

• Australian Government Centrelink Service

FOOD

• Rapid Relief Team
  • Breakfast Bars @ local schools
  • Provides Emergency Food Boxes and Essential Items 
  • Contact the City of Kalamunda Community Services Team to request support (9257 9999).
• St Vincent de Paul Society WA - Kalamunda Conference
  Phone: 1300 794 054
  Service Hours (appointments required): Wednesday 9:00am to 12:30pm | Friday 9:00am to 12:30pm 
  
  
• HillSide Church Community Outreach - Forrestfield

  Phone: (08) 9359 5400 | (08) 9359 7777 | Email: hcco@hillside.org.au
  Service Hours: Tuesday 10:30am to 1:30pm | Thursday 10:30am to 1:30pm

• Hare Krishna
  Phone: (08) 6293 1519 | 0422 045 525 | Email: info@harekishnaperth.com
  Food for Life (FFL) is the world’s largest vegetarian food distribution program
  
  
• The Emergency Relief and Food Access Service (Foodbank)
  Phone: 1800 979 777 | 9258 9277 | Email: wa.info@foodbankwa.org.au
  Foodbank Mobile – Forrestfield: Wednesdays 1:00pm to 1:30pm (Walk-ins available)

CLOTHING & HOUSEHOLD ITEMS

• Spread the Warmth
  https://www.facebook.com/Spread-the-Warmth-101137091651879/
  
  

ACCOMMODATION

• Entrypoint Perth
  Phone: 1800 124 684 | 6496 0001
  A free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.
  
  
• Crisis Care
  Phone: 1800 199 008

  For urgent housing needs.   

• Homeless Advisory Service
  Phone: 1800 199 008 (Crisis Care Number) 
  Crisis accommodation and homelessness. Department of Communities, Government of Western Australia.
• Salvation Army
  Phone: 9492 7100
  The Beacon is the Salvation Army's major crisis service in Perth, providing accommodation, case management and a comprehensive range of services to adults who are experiencing homelessness. Adults over 18 years of age. 
• St Barts
  Phone: 9323 5100
  Supporting Western Australia's experiencing homelessness, mental health challenges and hardship.
• Youth Futures WA
  Phone: 9300 2677
  Offer a variety of accommodation and support services for young people experiencing, or at-risk of, homelessness.

CONNECTION

• FriendLine

  Free call 1800 424 287 | Online Chat Service: friendline.org.au (4pm – 6pm, Monday – Friday)
  Service Hours: 8am – 6pm, 7 days a week
  For anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are anonymous and their friendly volunteers are ready for a yarn and to share a story or two.

• Connected AU

  Website: connectedau.com.au
  Virtual connection. A place for community to feel visible and valued - to bring individuals from all ages and walks of life together to share, inspire and connect. 

• Virtual Y
  Website: virtualy.ymca.org.au
  An online platform brought to you by the Y. Youth clubs play an important role in keeping young people together. On Virtual Y, you'll be able to access exclusive fitness, nutrition, wellbeing, family and youth content – meaning you can stay connected, while apart.

 

Are you in a crisis? If life is in danger, call 000

Find more Crisis Support and Assistance services via:

• https://waconnect.org.au/
• https://askizzy.org.au/

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