Community Services Directory

The Community Directory was created by the City of Kalamunda to provide links for the community to access services and community groups which are local, not for profit and low-cost/free to participate in.

These groups and services also comprise of local non-profit sporting clubs, education facilities such as schools and other arts, cultural and leisure activities.

Crisis & Support Services

Are you or someone you care about in need of help?
Below are support organisations who exist in the metro region to give you a helping hand to find your feet. 

Remember to reach out to friends and family and contact us if you’re looking to find event or activities locally to engage with. 
  • Are you in a crisis? If life is in danger, call 000
  • Poisons Hotline 131 126
  • Non-emergency Police 131 444 
  • Fire Brigade 133 337
  • Western Power: Electrical power faults and emergencies 131 351
  • Water Corporation: emergencies and faults 131 375
  • State Emergency Services: Storm or flood damage 132 500
  • RSPCA (including if an animal's life is in imminent danger) 1300 278 358
  • Wildcare Helpline 9474 9055

HEALTH

  • Health Direct
    Phone: 1800 022 222
    If you have a health concern and you’re not sure what to do call us now to speak with a registered nurse. You’ll get fast and expert advice about any health issue which will help you make an informed decision about how to manage it.

MENTAL HEALTH

  • Lifeline

    Phone: 13 11 14 | 0477 13 11 14 (text) | Website: lifeline.org.au
    24-hour crisis support line via phone, text or online chat.

  • Beyond Blue
    Phone: 1300 224 636 | Website: beyondblue.org.au
    provides a 24/7 helpline to listen, provide information and advice, and point you in the right direction so you can seek further support. They also provide online chat seven days a week, an email service and community forums.

  • Suicide Call Back Service
    Phone: 1300 659 467
    If you or someone you know is thinking about suicide, this service offers free professional 24/7 telephone counselling support and online counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

  • SANE Australia
    Website: sane.org
    Provides online forums for people with lived experience of complex mental health issues, as well as their family, friends and carers.

  • QLife
    Phone: 1800 184 527  | Website: qlife.org.au
    Provides anonymous and free LGBTI peer support and referral.
  • Butterfly Foundation
    Phone: 1800 334 673 | butterfly.org.au
    Provides support for eating disorders and body image issues. They also provide an online chat service.
  • MAITRI Mental Health Service (Multicultural Services Centre of WA)

    Phone: (08) 9328 2699 | mscwa.com.au
    MAITRI provides mental health assessment, treatment and management, counselling, psycho-education and psychosocial intervention for people from culturally and linguistically diverse backgrounds. 

  • Samaritans WA
    Phone: 135 247
    Talk through what’s getting to you – big or small. No judgment. No pressure. There for anyone who needs someone. You don’t have to be suicidal to call.
  • 13YARN
    Phone: 13 92 76 | Website: 13yarn.org.au
    Aboriginal & Torres Strait Islander crisis support line for people feeling overwhelmed or having difficulty coping.

FOSTER AND FAMILY CARERS

  • OurSPACE WA - The Australian Childhood Foundation
    Phone: 1300 381 581  | Email:  ourspacewa@childhood.org.au
    Free state-wide counselling, therapeutic consultation and support service for Department of Communities foster and family carers who are feeling under stress or requiring some extra support.

ALCOHOL & DUG USE

  • Cyrenian House (Munda Mia Kalamunda)

    Phone: (08) 9328 9200 | Email: enquiry@cyrenianhouse.com | Website: cyrenianhouse.com
    Alcohol and other drug long-term residential treatment service for young women (with the option to bring their children 5 years and under).

  • Here For You – Mental Health Commission
    1800here4u (1800 437 348) | hereforyou@mhc.wa.gov.au | Website:  mhc.wa.gov.au

    Statewide confidential, non-judgemental telephone service for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.

  • Alcohol and Drug Support Line
    Phone: (08) 9442 5000 or 1800 198 024 (Country)
    Plus online chat that provides a 24/7 confidential, non-judgemental counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

  • The Drug and Alcohol Youth Service (DAYS) – Mission Australia
    Phone: (08) 9222 6300
    A free and confidential service located in East Perth which provides young people (aged 12 to 21) and their families with access to a comprehensive range of alcohol and drug service.
  • Alcoholics Anonymous
    Phone: (08) 9325 3566 | Email:  aaperthwa@iinet.net.au | Website:  aa.org.au 
    Local Location: Jack Healey Centre, Mead Street, KALAMUNDA
    Postal Address: Claisebrook House 33 Moore Street EAST PERTH WA 6004
    If you think you may be drinking too much we can help – come to a meeting – any meeting, and get the help you need. 

CHILDREN, YOUTH & FAMILY

  • Crisis Care
    Phone: (08) 9223 1111 | 0477 13 11 14 (text)

    Crisis Care provides Western Australia's after-hours response to reported concerns for a child's safety and wellbeing and information and referrals for people experiencing crisis.

    You can contact Crisis Care if you are concerned about the wellbeing of a child, are escaping domestic violence and need help or are experiencing homelessness. 

  • Kids Helpline
    Phone: 1800 551 800 or kidshelpline.com.au

    Provides a free, safe and anonymous 24/7 phone and online counselling service for 5 to 25 year olds. They also provide a dedicated phone line for parents on 1800 654 432.

  • The Child and Adolescent Mental Health Service

    Phone: 1800 048 636
    Provides phone and online videocall support for children and young people who are experiencing a mental health crisis, as well as support and advice to families and carers. 

  • eHeadspace

    Phone: 1800 650 890 | Website: headspace.org.au/eheadspace
    Headspace provides free online and telephone support and counselling to young people 12 - 25 and their families and friends, seven days a week from 9am to 1am Melbourne time. They also provide Group Chats and a Digital Work and Study Service to help you with advice relating to employment and education. 

  • Reach out

    Website: reachout.com
    Reachout.com provides free online information, tools and tips help young people get through everyday issues to tough times – and also provides information for parents and schools to make it easier for them to help young people too.

  • Young Carers Support Services & Early Intervention Support Services

    Location: 1A Sayer Street, MIDLAND WA 6056
    Phone: (08) 9427 7100 | Email: info@helpingminds.org.au
    Growing up around mental illness can have a big impact on young people. It can be confusing, scary and frustrating when a family member lives with mental-ill health. To help young people understand what’s going on around them and how best to cope with the challenges, HelpingMinds offers a variety of free support that is fun, informative, and empowering. 

  • Ngala Parenting Line

    Phone: (08) 9368 9368 | 1800 111 546 (regional)
    This is a free telephone support service for parents and carers of children aged 0-18 years who live in Western Australia. In Perth, phone, 7 days a week, 8 am-8 pm.

  • Men’s Line
    Phone: 1300 789 978 | Website: mensline.org.au
    MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns.
  • COACH Community Mentoring
    Phone: (08) 9291 9866  | Email:  coach.lbc@iinet.net.au | Website:  www.coachnetwork.orgLocation: 1 Varley Street LESMURDIE  WA  6076 
    At COACH we provide non - judgemental, long - term volunteer mentor support – a ‘friend with a purpose’. Through our one - to one goal focused programme we aim to support families who are going through tough times to work towards a brighter, more hopeful future .  COACH is funded by Lesmurdie Baptist Church. 

FAMILY & DOMESTIC VIOLENCE OR ASSAULT

  • Women's Domestic Violence Help Line
    Free call 1800 007 339 | (08) 9223 1188
    The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.

  • Men's Domestic Violence Help Line
    Free call 1800 000 599 | (08) 9223 1199

    The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about their violent and abusive behaviours.

  • Family Relationship Advice Line

    Free call: 1800 050 321
    The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance. 

  • 1800RESPECT
    Free call 1800 737 732 | 1800respect.org.au
    The national domestic, family and sexual violence counselling, information and support service. Call, or reach out via the online chat on their website.

  • Sexual Assault Resource Centre
    Free call 1800 199 888 | (08) 9340 1828
    SARC provides a 24-hour emergency service in metropolitan Perth. This involves medical care, a forensic examination and counselling support to people who have been sexually assaulted within the previous 14 days. SARC also provides counselling in centres across the Perth metropolitan area to people who have experienced sexual assault and sexual abuse in the past.

LEGAL, FINANCIAL AND WELFARE SUPPORT

  • Foothills Information and Referral Services

    Location: 35 Edinburgh Road, Forrestfield WA, Australia
    Phone: (08) 9359 1253 Email:  admin@firs.org.au Website:   firs.org.au 
    Monday – Friday 9:30am to 4:00pm
    Financial Counsellor for residents in the City of Kalamunda (primarily) and Early Years development programmes.  Emergency relief within the City of Kalamunda.

  • Legal Aid

    Phone: 1300 650 579 | Website: legalaid.wa.gov.au
    Provides information, legal advice and representation. The type and amount of help provided depends on your finances, nature of your legal problem and their resources.

  • Financial Counselling – St. Vincent de Paul Society (Vinnies)

    Phone: (08) 6323 7500 | Email info@svdpwa.org.au
    This is a free and confidential service arranged by appointment only.

  • Emergency Assistance - St. Vincent de Paul Society (Vinnies)

    Phone: 1300 794 054
    Are you experiencing significant difficulties in meeting living expenses such as paying bills and having sufficient food and/or feeling socially isolated? 

  • Making Ends Meet – Anglicare

    Phone: 1300 114 446
    Provides financial assistance, support and education to working families who are living in private rental accommodation and experiencing significant ‘housing stress’.

FOOD

  • Rapid Relief Team
    • Breakfast Bars @ local schools
  • St Vincent de Paul Society WA - Kalamunda Conference
    Phone: 1300 794 054
    Service Hours (appointments required): Wednesday 9:00am to 12:30pm | Friday 9:00am to 12:30pm 

  • HillSide Church Community Outreach - Forrestfield

    Phone: (08) 9359 5400 | (08) 9359 7777 | Email: hcco@hillside.org.au
    Service Hours: Tuesday 10:30am to 1:30pm | Thursday 10:30am to 1:30pm

  • Hare Krishna
    Phone: (08) 6293 1519 | 0422 045 525 | Email: info@harekishnaperth.com
    Food for Life (FFL) is the world’s largest vegetarian food distribution program

  • The Emergency Relief and Food Access Service (Foodbank)
    Phone: 1800 979 777 | 9258 9277 | Email: wa.info@foodbankwa.org.au
    Foodbank Mobile – Forrestfield: Wednesdays 1:00pm to 1:30pm (Walk-ins available)

CLOTHING & HOUSEHOLD ITEMS

ACCOMMODATION

  • Entrypoint Perth
    Phone: 1800 124 684
    A free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.

  • Crisis Care
    Phone: 1800 199 008

    For urgent housing needs.   

  • Homelessness Advisory Service
    Phone: (08) 9223 1111 (Crisis Number for After Hours) | 1800 065 892 (In business hours 8am – 5pm)
    Provides information to primary and secondary homeless people that will assist them to seek their own accommodation, where you have shelter but do not have your own tenancy or lodgings.

CONNECTION

  • FriendLine

    Free call 1800 424 287 | Online Chat Service: friendline.org.au (4pm – 6pm, Monday – Friday)
    Service Hours: 8am – 6pm, 7 days a week
    For anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are anonymous and their friendly volunteers are ready for a yarn and to share a story or two.

  • Connected AU

    Website: connectedau.com.au
    Virtual connection. A place for community to feel visible and valued - to bring individuals from all ages and walks of life together to share, inspire and connect. 

  • Virtual Y
    Website: virtualy.ymca.org.au
    An online platform brought to you by the Y. Youth clubs play an important role in keeping young people together. On Virtual Y, you'll be able to access exclusive fitness, nutrition, wellbeing, family and youth content – meaning you can stay connected, while apart.
Are you in a crisis? If life is in danger, call 000

Find more Crisis Support and Assistance services via:


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Documents are available in alternative formats. To request an alternative format or a printed hard-copy please contact Community Development on 9257 9841. * can also have the directory placed on a USB

Further Information

To be directed to: Community Development Administration Support Officer on 9257 9841 or enquiries@kalamunda.wa.gov.au

© City of Kalamunda 2022