As we are witnessing, the COVID-19 pandemic is rapidly evolving.
The City’s COVID-19 taskforce is meeting regularly to support the Kalamunda Leadership Team, which is coordinating our pandemic response and has done an excellent job to date.
Our priority is keeping our people and our communities well while continuing to deliver essential services. In line with various health and government recommendations, we are playing our part to slow the spread of COVID-19 and will adjust our work practices
For further advice please visit the WA Government website: https://www.wa.gov.au/government/coronavirus-covid-19.
To view Department of Health Australia and World Health Organisation information in other languages, visit the COVID-19 (Coronavirus) Multilingual Resource Library: https://www.ethnolink.com.au/covid-19-coronavirus-translated-resources/
Below are some frequently asked questions in relation to the COVID-19 and City services
The City of Kalamunda has closed the following facilities until further notice, in line with state and federal advice.
As, always, people can contact us on (08) 9257 9999 or by email (firstname.lastname@example.org)
You can also complete most business transactions and payments on via our Online Services and Payments section of the website.
Are the library catalogues online? Yes! You can view and request books from the Online Catalogue. If you’re experiencing technical difficulties, staff are too happy to assist in searching, renewing or reserving items. Please ring your ;local library.
E-Books City libraries offer digital book subscriptions, including eReadingRoom for Kids. You can use your library membership to borrow ebooks, audio books and other electronic-based resources online. View the eLibrary resources here.
The care and wellbeing of senior Australians remains a priority in this uncertain time.
All Australians respect and value the contribution that older Australians make to our community.
Coronavirus appears to have more serious impacts on older Australians, those over 70 years of age and Australians with existing health conditions or comorbidities.
National Cabinet’s strong advice is for self-isolation at home to the maximum extent practicable for Australians:
These groups should limit contact with others as much as possible when they travel outside.
The first thing to do is to reach out and get in contact with us. We understand that these are difficult times.
The City offers an option to pay your rates in smaller amounts over a longer period via direct debit, on a weekly or fortnightly basis for those who are having trouble. This means a small amount of money comes out of your bank each week or fortnight, depending on what suits you best. Payments can commence to coincide when you are paid or when you receive government assistance.
To take advantage of this Smarter Way to Pay, or for more details please contact the City Rates Department on (08) 9257 9999 or email us at email@example.com.
Ratepayers who hold a full Concession Card ( Age Pension) are able to defer their rates. Please email the team to discuss deferring your rates.
Additionally The State Government has announced a $607 million stimulus package to support WA households and small businesses in the wake of COVID-19. The package includes a freeze on increases to household fees and charges until at least 1 July 2021.
This decision means that Western Australian households won't have to pay more for water in 2020-21 than they do now. If you are having difficulty paying your water or electricity please contact your provider to discuss payment options.
The City of Kalamunda has responded with the following measures now in place:
The City is also working to put a report to Council, with a Special Council Meeting to be held to consider further ways to assist ratepayers and the community manage over the coming months including but not limited to;
Outcomes regarding these suggested measures will be communicated to residents following Council assessment at a Special Council Meeting next month.
The City has cancelled or postponed all events and programs that attract large numbers and are held for our more vulnerable community members. We have also received confirmation from a large number of Community event organisers that events are cancelled and postponed.
A number of Community Events have also been postponed by event organisers.
View all events information here
Our Ordinary Council Meeting will be held in the Council Chambers in Railway Road, Kalamunda.
The City is exploring the use of webinar software to ensure public participation can be maintained.
All non-essential internal and external face-to-face meetings have been cancelled, with staff encouraging phone or online meetings as an alternative.
The City is currently providing information and referrals for support for local businesses. View the City's business information here
The State Government has also announced a $607 million stimulus package to support WA households and small businesses. This includes $114 million in measures to support Western Australian small and medium businesses.
Small and medium sized businesses affected by COVID-19 can apply to defer payment of 2019-20 payroll tax until July 21, 2020. More information is on the WA Government website
The City will continue to provide regular updates in response to the evolving situation. Nothing has changed at this time.All of our normal waste services including bin pick up, skips and Walliston Transfer Station continue to operate
as normal. However we wish customers coming to Walliston Transfer Station to follow directions of staff regarding entry and emptying their vehicles and trailers for maintaining hygiene requirements.
Yes. Our contractors have advised bin pick-up services specifically will continue. All of our normal waste services including bin pick up, skips and Walliston Transfer Station continue to operate as normal.
The City of Kalamunda is advising all community members to reconsider attendance at any of your normal events and programs. All City of Kalamunda events have been cancelled.
In general, remember to: